1. Research use only. All products sold by PeptiLabs are intended solely for laboratory and in-vitro research by qualified individuals. Products are not for human or veterinary use of any kind and are not drugs, foods, dietary supplements, cosmetics, or medical devices. Nothing on this site is medical or veterinary advice.

2. Buyer representations. By placing an order, you represent that: (a) you are at least 21 years of age; (b) you are a researcher, or purchasing on behalf of a research organization; (c) products will be handled only by individuals qualified in laboratory procedures; and (d) your intended use complies with all applicable federal, state, and local laws.

3. Right to refuse. We may refuse, cancel, or limit any order at our discretion, including where we believe products may be intended for other than legitimate research use.

4. Product information. Specifications are published from supplier documentation and third-party testing. Certificates of analysis are published per lot in our COA ledger; lots awaiting certification are labeled pending. We make no representations beyond the published documentation.

5. Pricing and availability. Prices and availability may change without notice. Volume discounts are applied automatically in cart per the published thresholds.

6. Shipping and returns. Governed by our Shipping Policy and Return & Refund Policy.

7. Warranties and limitation of liability. Products are provided as-is for research purposes. To the maximum extent permitted by law, PeptiLabs disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose. Our total liability for any claim is limited to the amount paid for the product giving rise to the claim, and we are not liable for indirect, incidental, or consequential damages. Buyers are solely responsible for any use of products contrary to their labeled research purpose.

8. Intellectual property. Site content, branding, and product renders are the property of PeptiLabs.

9. Governing law, disputes and binding arbitration. Please read this section carefully. It requires you to resolve disputes with us by individual arbitration rather than in court, and it waives your right to a jury trial and to participate in a class action. You may opt out within 30 days.

9.1 Governing law. These terms and any dispute arising out of or relating to them, to this site, or to any product bought here, are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement in this section.

9.2 Informal resolution first. Before starting any formal proceeding, the complaining party must send a Notice of Dispute to the other. You send yours to support@thepeptilabs.com with the subject line "Notice of Dispute", stating your name, the email address on the order, the order number, what happened, and what you are asking for; we send ours to the address on your account. Neither side may commence arbitration until 30 days after that notice is sent.

9.3 Binding individual arbitration. If the dispute is not resolved within those 30 days, it will be settled by final and binding arbitration before a single neutral arbitrator, administered by the American Arbitration Association under its Consumer Arbitration Rules in effect when the claim is filed. The arbitrator applies the same law a court would and may award the same individual relief a court could. Claims are handled by document submission, telephone or video conference wherever the AAA rules permit; if an in-person hearing is required, it takes place in the county where you reside or in Orange County, Florida, at your election. Where the AAA rules impose a fee on you that a court would not, and your claim is for $10,000 or less, we will pay that fee unless the arbitrator finds the claim frivolous. Judgment on the award may be entered in any court of competent jurisdiction, and court review is limited to the grounds provided by the Federal Arbitration Act.

9.4 Class action and jury waiver. YOU AND PEPTILABS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any representative proceeding, and may award relief only to the individual party seeking it and only to the extent required by that party's own claim. Both parties waive any right to a trial by jury. If this paragraph is found unenforceable as to a particular claim, that claim, and only that claim, is severed from arbitration and proceeds in the courts identified in section 9.7, while the remainder of this section stays in force.

9.5 Exceptions. Either party may bring an individual claim in small claims court if it qualifies and remains there, and either party may seek injunctive relief in court for claims relating to trademarks, trade secrets, copyrights or patents. Nothing in this section waives a right that applicable law does not permit you to waive, or prevents you from reporting a matter to a government agency.

9.6 Your right to opt out. Arbitration is not a condition of purchase. You may reject this arbitration agreement within 30 days of your first order by emailing support@thepeptilabs.com with the subject line "ARBITRATION OPT-OUT", stating your full name, the email address on the order, the order number, and that you opt out of arbitration. We confirm every opt-out in writing. Opting out affects nothing else: your order, your pricing and your rights under our return policy are unchanged, and the rest of these terms continue to apply.

9.7 Venue, time limit and survival. For any claim not subject to arbitration, whether because you opted out, because it belongs in small claims court, or because a court finds part of this section unenforceable, the exclusive venue is the state or federal courts located in Orange County, Florida, and both parties consent to personal jurisdiction there. To the extent permitted by law, any claim must be filed within one year after it arises or it is permanently barred. This section survives the termination of your relationship with PeptiLabs, including the closing of an account or the cancellation of a subscription. The full procedure is published at thepeptilabs.com/pages/dispute-resolution; the version in force when your claim arises governs it.

10. Changes. We may update these terms; the version posted at purchase time governs that order.